Question about missing part in order?

[pcal]

I sent an email to support@ledseq.com last week about a problem with my order (missing wifi adapter).

Haven’t heard back. Is that the right place to contact support?

Thanks.

[Jeremy Williams]

Sorry, I haven’t received that email. I’ll have to take a look at that address — thanks for the heads up.

Can you email me directly? We’ll get it sorted quickly. (jeremy at this domain.)

[pcal]

Thanks for the quick response; apologies for the delay on my end.

I just forwarded it to you. I sent it twice – once with and once without a photo and invoice attached. My guess is maybe the attachments were too big for a mailserver somewhere.

Thanks very much.

[Author]

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