Home Forums Game Frame General Discussion Question about missing part in order?

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  • #3527
    pcal
    Participant

    I sent an email to support@ledseq.com last week about a problem with my order (missing wifi adapter).

    Haven’t heard back. Is that the right place to contact support?

    Thanks.

    #3528
    Jeremy WilliamsJeremy Williams
    Keymaster

    Sorry, I haven’t received that email. I’ll have to take a look at that address — thanks for the heads up.

    Can you email me directly? We’ll get it sorted quickly. (jeremy at this domain.)

    #3538
    pcal
    Participant

    Thanks for the quick response; apologies for the delay on my end.

    I just forwarded it to you. I sent it twice – once with and once without a photo and invoice attached. My guess is maybe the attachments were too big for a mailserver somewhere.

    Thanks very much.

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