Home Forums Game Frame Technical Support GameFrame no longer displays images, just keeps rebooting

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  • #4512
    pcal
    Participant

    I have a GameFrame. (2? not the kickstarter).

    – I uploaded a couple of images via the web ui
    – They weirdly didn’t play – only the existing images would play
    – Tried deleting the ones I uploaded, but eventually the web ui locked up
    – Rebooted, then web ui didn’t respond at all
    – Figured maybe the SD card was corrupted
    – Reformatted the SD card and copied over my saved fresh(ish) backup
    – GameFrame comes up. Wifi connects properly via DHCP. GF logo displays. And…
    – nothing. It just goes black, unresponsive to the remote or buttons on the back.
    – After a minute or so it reboots itself.

    It’s been working great for a long time, not sure what I did wrong. I tried disabling the wifi but that had no effect (other than disabling the wifi).

    I’d really like to copy my SD Card from a factory fresh copy just to rule out any errors on my part there. But I have to buy it for $10? I don’t understand why that is.

    Any advice is appreciated. Thanks!

    #4513
    Jeremy WilliamsJeremy Williams
    Keymaster

    No, of course not. Send me an email (jeremy @ this domain) and we’ll get this figured out stat.

    #4514
    pcal
    Participant

    Wow, thanks for the super fast response! Will do.

    #4517
    pcal
    Participant

    …ok, got some cycles for this, got my gameframe working again!

    Looks like I just converted one of my images incorrectly, wrong color depth, and the GF seemed to not like it. But being able to rule out corrupted system files helped – thanks again for the quick support response on that.

    My game frame really is one of my prized possessions. It’s so unique and I’m really glad I was able to get one. Thanks for building it.

    #4518
    pcal
    Participant

    …and just for reference, AFAICT the issue was just the names of the image folders.

    Trying to play any image folder whose name contains either “00” or “__” causes gameframe to lock up.

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