Home Forums Game Frame Technical Support Remote doesn't always register Reply To: Remote doesn't always register

Jeremy WilliamsJeremy Williams

Just to be clear, you pressed and held the button, flicked it away so it’s not pointing at the Game Frame (so the signal isn’t “seen”) and then flicked back, and the paddle started moving again? If so, that’s the old firmware.

You can find firmware instructions in the FAQ.

Let me know if that solves your problem!