Home › Forums › Game Frame › Technical Support › New gameframe, remote doesn't work, how to open? › Reply To: New gameframe, remote doesn't work, how to open? January 2, 2017 at 2:47 am #3510 pcalParticipant Nvm, just figured it out. You have to squeeze the left side of the release tab toward the middle and then pull. I guess that’s what the little diagram was trying to tell me.