- This topic has 12 replies, 2 voices, and was last updated 9 years, 5 months ago by
.
-
Posts
-
When I came in this morning and turned on my GameFrame, it just flashed some random colors on the screen briefly, then nothing.
I checked the 5V coming from the power supply with a multimeter and it looks fine. There are no LEDs lit up on the back.
Here’s a video: http://youtu.be/AfWYiraCHZU
What’s the next troubleshooting step? I’m perfectly comfortable opening it up and probing about inside with the meter or even a scope, if necessary.
Okay this is really strange… I left it just sitting there, with the switch turned on, and suddenly after a few minutes it just turned on.
Now when I turn it off and back on it seems to be working normally.
Sounds like your control board is dead. Send me an email (jeremy at this domain) and we’ll get it sorted.
Cool, that’s a new one. Your Game Frame is undead. Send me an email if it acts up again and we’ll figure out a replacement.
Will do.
Maybe electrons can get clogged up in a circuit, like a blood clot, but with electrons. Yeah, that makes sense. I never learned about electron clots in my EE degree, but that was over a decade ago, so maybe I just forgot. 😉
FYI – Update a few days later, I haven’t had the GameFrame repeat this issue. It’s turned on right away each morning without issue. So strange.
It happened again this morning!
Same exact thing as in the video when I turned it on after getting into the office.
This time I took note of the time and just let it sit. About five minutes later it finally turned on and once again, seems to be just fine.
I seem to have an electron-slowing ghost in my GameFrame.
It’s interesting to note that both times now when this issue has occurred it’s been on the first day back from a weekend. It seems like whatever is causing it, the problem only happens when the GameFrame sits without power for more than one night.
For context, I leave my GameFrame plugged in and turned on all the time, but the surge protector it’s plugged into is turned off whenever I leave the office each night, and turned back on each morning.
Huh, sure enough this morning when I came in and turned it on, it happened again. Almost eight minutes between when I turned it on and when it started running.
Looks like the replacement control PCB is out for delivery today. I’ll swap it in there today or tomorrow, but we probably won’t know whether or not it worked until next Monday.
- The forum ‘Technical Support’ is closed to new topics and replies.